To provide full business details upon request including ownership, premises, staffing and trading activities
Full commitment to deal with customers fairly, courteously and in keeping with good business practice
To agree in advance with customer the repairs to be undertaken, fixed price, and estimated time for repair
New parts guaranteed by Manufacturer and honoured by our labour guarantee
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To notify customers before work is undertaken if the business does not accept particular forms of payment
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To deal with complaints from customers within 2 weeks of receiving a complaint
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To make parts replaced during service or repair available for inspection by customer
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