Code of conduct - Cayman Autos

Code of conduct

To provide full business details upon request including ownership, premises, staffing and trading activities

 

Full commitment to deal with customers fairly, courteously and in keeping with good business practice

 

To agree in advance with customer the repairs to be undertaken, fixed price, and estimated time for repair

 

New parts guaranteed by Manufacturer and honoured by our labour guarantee

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To notify customers before work is undertaken if the business does not accept particular forms of payment

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To deal with complaints from customers within 2 weeks of receiving a complaint

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To make parts replaced during service or repair available for inspection by customer

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