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07:36 23 May 22
The whole experience with Cayman Autos is one of complete professionalism, from the booking in confirmation to the handover when your car is fixed. I travelled from Warwickshire and within one hour my roof had been diagnosed. Within four hours the roof had been fixed and serviced and I was on my way. Thank you for your help.Garry R
07:54 19 May 22
Excellent service. cannot fault the Cayman team. totally recommend this company. Had me back on the road in hours when the roof on my EOS failed.
17:30 18 May 22
Excellent service. Very friendly and knowledgeable people.
10:12 11 May 22
After a couple of years of garages not being able to rectify the problems with the roof of my Astra convertible Cayman Autos diagnosed the problem straight away and fixed it. Their people were knowledgeable and very helpful and their customer service was excellent. Would definitely recommend them.
12:25 26 Apr 22
One of the cars hydraulic rams was leaking Very Pleased with the service, professional. would defiantly recommend
16:16 25 Apr 22
This garage is one of the best and most efficient I have ever visited or used since i began driving. They were able to diagnose the problem with my Eos roof within an hour, and have it repaired in a day. Their customer service is amazing with extremly nice staff who are helpful and make you feel at ease. I would recommend them to anyone. They literally saved my baby (Eos)! They deserve more than than 5 stars.... Thank you staff... 😊2022 update.... still an amazing company with amazing and friendly staff. I cannot thank Cayman enough for their Support with my EOS over the last 10 years. Sadly I no longer have a convertible but will always recommend them 👌🏾. The best company I have ever had the pleasure of dealing with 100%
13:02 15 Apr 22
I drove a long way, from Wales, after reading the reviews on the website. I have been waiting for a downpour, we’ve had a few now and I like to say that my Mercedes SLK is dry as a bone. I would like to thank everybody at cayman auto, Mercedes would not repair, they suggest a brand-new roof at 20,000. Happy to be dry and watertight and still in pocket
12:38 11 Apr 22
Sorted my Volvo C70 folding roof issue quickly and took the trouble to explain the problem.
12:08 11 Apr 22
Paul and his team really went out of their way to help with the broken roof on my Ford Focus. I got stuck with the roof down in the middle of winter and ringing around, the only company I could find to fix it were Cayman Autos. Being in Nottingham, I was worried about driving down and finding that it couldn't be fixed, but I spoke to Paul several times and he assured me it could be done.So I drove down on a good day and left the car with them. A few days later they called to say it was fixed and working. I had to take it back again a few weeks later as the boot latch needed adjusting to make the roof work properly. They fixed it free of charge under the warranty of the original work!Brilliant service. Would highly recommend to anyone that has issues with their car roof even if you have to come from a long way to get to them.
09:23 09 Apr 22
I recently visited Cayman Auto Services Redhill to have some issues resolved with my BMW soft top. The roofing mechanism had developed a fault and wasn't closing properly, the roof also needed cleaning and re-waterproofing . I received excellent service from the team at Cayman Autos from start to finish, the roof had a full service, clean and reproof , seals replaced and came back looking like new. Their customer service was exemplary , I would highly recommend!
14:21 06 Apr 22
Made a start on my Smart car. Back next week to be completed
16:48 30 Mar 22
I was seriously worried about the action of the metal roof on my BMW convertible.During my regular service with our local BMW dealer, they were very indifferent about being able to trace or remedy the problem.I then contacted Cayman and they gave me an immediate appointment and went on to fix the problem WHILE I WAITED IN THEIR RECEPTION AREA for the return of my car.This short waiting time was reflected in the (labour) cost. They also serviced the roof which added some insurance for my future use.....I think they are a very professional group and great people.
15:54 30 Mar 22
Absolutely outstanding people and the work is spot on will never choose to go anywhere else than here, thank you for all your services a1
DJ JUDGE D.
06:04 30 Mar 22
Had a problem with my roof not working on my e93, after making a appointment, arrived not knowing hiw much it would cost and if they could fix it, arrived at 9 and was out the door by 12.30, was told the exact problems and the service I was provided was second to none, thank you for putting a smile on my face and I definitely will be using them again if and when needed
14:19 22 Mar 22
Totally excellent service. And not expensive either. Highly recommended.
14:51 17 Mar 22
Excellent serviceReally caring staff.Deserves 10 STARS
17:49 05 Mar 22
Friendly and professional, living up to their reputation as the best operator in a specialist area that most in the auto trade shy away from. Reassuring health check for our elderly Saab convertible, and sensible advice on preventative maintenance.
14:36 02 Mar 22
Absolutely superb. My Audi A4 was efficiently diagnosed, friendly advice given at a very reasonable price. Thank you very much guys.
21:53 28 Feb 22
Took my 2004 reg Audi cabriolet in to get the rear window re-bonded to stop it leaking. Really good experience with Cayman who were friendly, explained my different options and were accommodating to my schedule. Many thanks!
12:03 18 Feb 22
Absolutely first class service from Cayman Auto Services - a quick response to my first request and the roof of my Peugeot 207CC diagnosed, repaired and serviced in 3 hours. Added to which, having left my purse in a coffee shop in Redhill one of the staff drove me back to get it which was beyond the call of duty but very much appreciated. A really brilliant staff!
10:59 11 Feb 22
I was met by friendly and knowledgeable staff and my mercedes roof problem was diagnosed quickly and having agreed to the cost the repair was carried out. On completion the technician explained what was done now roof works perfectly really pleased any future problems will go back to Cayman and definately recommend them, great service thankyou
09:21 10 Feb 22
What a professional, helpful, friendly service - the staff were wonderful and my Mini Cooper roof was all sorted in exactly the time frame I was told. I really cannot recommend Cayman Autos enough. Thank you!
17:15 31 Jan 22
Great service though and through highly recommended, sorted out my e30 within two days, no issues and professional service from the team
17:33 24 Jan 22
Excellent service at a fair price . I will be taking my BMW back for an annual service next year .
14:18 20 Jan 22
So after RAC broke my roof then failed epically to take responsibility for their actions, I went to caymans in November to do a diagnostics.A lovely lady named Milly dealt with me. Explaining that my mum was also in intensive care after having surgery to remove a very serious cancer and her pancreas and spleen, so money was an issue as I was taking time off work to care for her teenage children, they made the car safe to drive again for free.Returning today (mid January), I was dealt with by a lovely dark haired lady who's name I didn't get. Friendly and couldn't do any more. I then bumped in to Milly, who recognised me, then straight away asked how my mum was getting on.What incredible customer service!!!! I can't thank you all enough for all the help. I would recommend you to just anyone. Thank you so so much again.
17:07 14 Jan 22
Had issues with my roof on my Audi A3 and after being quoted thousands of pounds by other garages and Audi, I found Cayman on a Google search and after booking it in for a Diagnostic (which was cheaper than others) they found the fault and quoted me a very cheap price and the total repair was completed within 2hrs plus as I had a repair done I was able to take advantage of the roof service for half price which I am so happy I did as the roof now looks and works like car came off the assembly line, plus the staff’s customer service professionalism was excellent..My whole experience with this company has been a 10/10 and I absolutely recommend them.
16:01 14 Jan 22
Really impressed with the great service and technical knowledge from these super-specialists. The hood of my wife's A3 cab was misbehaving after many years of faultless service. Cayman have a great reputation and this was backed up by a speedy booking in process, clear billing approach and speedy service on the day. Many thanks, I hope not to be back too soon but as and when the need arises, I will not look anywhere else!
16:57 13 Jan 22
Excellent service from start to finish. I was a bit dubious at first due to the potential costs which may have arisen after the initial meet. However after the level of service and quick turn-around time I felt It was justified. I had My Hardtop roof re-adjusted to fit better to My Z3 & the drains cleared on the pillars to ensure water wasn't being clogged up. They also rejuvenated the top of the window sill on the windscreen to ensure the fit was tight and also completely repaired a previous owners bodged repair on the left hand passenger side sill to ensure I was now no longer going to get any leaks into the car as I was getting streams of water in the cockpit previously.Everything is now water tight and we're now pleased with the work carried out. Recommending to others and local to me in case I need any further work to be done. Great Job to the technician who was also very detailed and to Millie for being transparent throughout the process!
16:52 05 Jan 22
I took my BMW 3 series hard top to Cayman Autos after BMW service centre quoted me £1600 for a new motor and hydraulic pump to fix the roof which wouldn’t open, needless to say I didn’t buy.Cayman lubricated all the joints and tweaked the locator lugs on the roof and it all worked perfectly, and all for the cost of the diagnosis. From the very knowledgable lady who booked my car in to the end fix everyone at Cayman was fantastic. Thank you.
17:51 03 Jan 22
Very professional, helpful and knowledgeable. Fixed an issue we had on our Aston. Highly recommended
16:16 18 Dec 21
First class service and great knowledge. Saved my Alfa from an untimely end.
09:17 14 Dec 21
Wow,wow. If you got a sunroof especially m series bmw,an it goes wrong this is the place to go.took it 2 3 other garages an they all came up with a different problem, even the main dealer,an there diagnostic was the worse replace everything. Well Cayman Aut services do sunroof problems .On the phone they new the problem, the lady told me would do a diagnostic, then fix the problem, was a bit sceptical, But "Wow"40 minuets later found the problem.why only (The windows would go down but roof wouldn't move).Said come back in 2 hours an will be ✔ done.gave the go a a head.and just as they said.job completed.Now thats Well worth the look 2 hours drive there but when you come back job done.SUNROOFS IS THERE THING,ANTHEY KNOW THERE STUFF.Thank you to everyone there 5***** service an work..
08:36 06 Dec 21
I took my car here based on a recommendation from my garage. They don't guarantee their work, which I was a little skeptical about at first, however, I would 100% recommend Cayman Autos as the roof to my car is now perfect. No complaints.
21:56 26 Nov 21
Took my bmw f33 here as the roof opened and wouldn’t close ( had to manually close it ) travelled from Liverpool after reading there reviews and they didn’t disappoint me, diagnosed it within a hour or so and we agreed on a price for the work to be done and went off to do some Christmas shopping, came back at 1pm and left at 1:30pm they even serviced it for me for a small ( and it is small ) extra charge while there so if your thinking it’s to far to travel think again as it’s worth it
09:48 13 Nov 21
all was very good
14:12 07 Nov 21
20:06 13 Oct 21
The roof on my C70 Volvo had got stuck down, put a call into the team at Cayman who booked it in. They diagnosed the fault as a faulty hydraulic pump.Very expensive part new, however they have the option for reconditioned parts, which are far cheaper and carry the same warranty.Back together and working better than it ever has.Would recommend to anyone having convertible troubles!
18:12 30 Sep 21
My CLK 230 (W208) roof had stopped workingcompletely and I wasn’t hopeful of ever getting itfixed again. An independent Mercedes shop looked as best they could, but they were not experts at hydraulic roofs, and they thought that some hydraulic fluid under the rear seat was a symptom of the failing roof.Luckily for me I found Cayman Auto Services and booked the car in for a diagnosis. After a few days I booked in again for the work to be done. At the end of the day the roof was completely fixed and working just as it had done.A lower control arm and other bits had beenreplaced at what I thought was a very reasonable price. In addition Cayman Auto Services diagnosed that the hydraulic fluid under the seat wasn’t from the roof, but from the automatic headrest system that shoots up as a rear rollover bar, in event of an accident.It was recommended that I purchase a used replacement system that they had identified for me and Cayman Auto Services would fit it for me.This happened over a 1/2 day, So the roof is completely repaired and working, and the headrest rollbar system replaced and fully functional which is a big safety issue. All for a price in the late hundreds, not thousands.I couldn’t be happier with the work, the great professionals, (the team keep you posted on progress) and the great value. Thanks to Adam especially.Not forgetting as part of the roof fix they also fixed operation of the electrical mirrors etc.Thank you so much Cayman Auto Services !!!
17:32 25 Sep 21
This company are simply amazing. I used them to successfully rectify a fault on my BMW Z4 electric roof and also had the roof serviced earlier this year. Yesterday (panic) the roof refused to close. At very short notice they booked me in and this morning Alan completely rectified the problem. They didn’t even charge me for his time as they said if used them for a service earlier in the year. Thank you so much!
12:53 25 Sep 21
Brilliant company, fixed our faithful SAAB, the roof actually works better than before it went wrong. Highly recommend them. Clean garage, helpful, honest nice staff. Ignore the negative reviews on here!
13:32 21 Sep 21
Excellent, expert and quick repair on my Alfa Spider roof. Thank you.
14:28 20 Sep 21
Diagnosis given in little over an hour. On the road all repaired in 5.5 hours. Excellent service and communication with 1 year guarantee. Many thanks.
17:34 19 Sep 21
Great service for all sunroof and convertible roof needs
16:38 18 Sep 21
Fantastic experience from start to finish. Turned what could have been a nightmare scenario of a roof stuck open into a same day fix. My local garage (in North Essex) could not fit me in for at least a week and with rain forecast this was not a viable option. Saw lots of positive reviews for Cayman online with most saying issues resolved on the first visit so thought I would try them. They too were very busy but when I explained my roof stuck open predicament they were able to fit me in within 72 hours. Arrived at 8:30am, fault fully diagnosed by 10:00am and fully fixed by 14:00. Cannot recommend Cayman Auto Services enough. If you are having convertible roof issues then let the expert team at Cayman work their magic!
20:38 09 Sep 21
After two failed repairs from ‘BMW specialists’ who gave up trying to find the fault, I found this place. The soft top on my E46 M3 stopped working. The button was flashing and nothing happening when you try to lower it. Within two hours I got a phone call explaining what the diagnosis was. Quoted me a price and fixed the car the same day ! Wow I couldn’t believe it. They even serviced the roof for me. Richard and Nikki were very professional and courteous. Absolutely worth the travel. Don’t waste time going to other places. If you have a convertible with an issue, take it straight to Cayman Autos. Thanks a lot 👍🏼
18:01 08 Sep 21
Very professional service definitely recommended 👌
13:55 01 Sep 21
10:27 01 Sep 21
Laurel D D.
14:39 31 Aug 21
Brilliant service, well looked after
19:05 27 Aug 21
I had a problem with my BMW 1 series convertible roof and initially went to BMW for diagnostic and repair. It needed a new hydraulic pump due to water ingress and after looking around I found Cayman Autos. From the initial contact to getting the repair completed they were most accommodating and absolutely fabulous, keeping me updated all the way. I had to travel from the midlands for the repair but it was well worth it, and I saved a considerable amount of money given the alternative. A great company which I would highly recommend.
James Khan C.
20:40 25 Aug 21
We are JK Car Cabriolet Specialist in London and we have been selling convertibles over the past 40 years.I am extremely pleased with the excellent service Cayman Auto Serivces Ltd provided. I left my vehicle with them on Sunday evening and they had it ready for me on Tuesday morning.I am happy with the work they did for me. The whole team were very friendly and they made sure I was happy with the service they provided. The team's knowledge about vehicles is excellent and they really do know what they are talking about.I would highly recommend anyone that has an issue with their convetible roof to speak to Cayman Autos Services Ltd first- plus they are reasonably priced comared to main dealers.Thank you for your excellent serivce- it was also a pleasure to meet Adam today!
11:44 25 Aug 21
Five star service, as promised. Fitted me in with less than a week's notice, job done in about 3 hours. Found the fault that Porsche Brooklands couldn't, saved myself over £1000 by not agreeing to Porsche fitting a new motor that wasn't required. Staff very helpful, even recommending a good local cafe to wait in. Will definitely use again, although hopefully won't need to!
10:00 24 Aug 21
Be in no doubt that the level of customer service you will receive either by email, phone or in person, is nothing short of exceptional. The team at Cayman are hugely motivated and deliver incredible customer service levels that make my Audi mechanic look like he's still living in a cave.OK - so my 2009 Audi A4 Cabriolet developed a not-uncommon roof problem and despite being fully booked, Cayman found time to diagnose and repair it on the same day.Richard greeted me outside on arrival and I knew immediately I was in safe hands. Adam the technician went the whole hog explaining how the repair was made and had lots of advice. Millie and Sophie were amazingly polite to chat with and answered my queries by email quickly and fully.Summing up – however far you are travelling to get your pride and joy fixed, every mile and hour away from home will be worth it.
11:22 21 Aug 21
Thank u Adam and nick for mending my mini roadster roof, I managed to keep it down till halfway home. I can't thank u enough and I will non't take it anywhere else bar cayman Bev and Colin
16:03 19 Aug 21
Very helpful. Great service.
07:36 17 Aug 21
15:28 13 Aug 21
I had all but given up on my Audi A4's roof ever working again but then I found Cayman Autos after a Google search. Dealing with them was a delight from start to finish and well worth the drive there from the New Forest. Everyone I dealt with was friendly, helpful and above all professional. The problem was quickly diagnosed and soon fixed so I have no hesitation in recommending their services. Simply outstanding service.
08:46 07 Aug 21
It was well worth the drive from West Dorset to Redhill to meet the Team at Cayman Auto Services nothing but praise for them,they make owning a Alfa 939 so much better, knowing that there is someone out there that understands the workings of the folding hood and has the knowledge and parts to fix it. Will definitely be going back to get it serviced regularly.Prevention is better than a cure!! (and cheaper)
14:18 29 Jul 21
If your convertible roof is not working, or has an issue, dont drive around buying bits here, getting people to fix what they think it might be, only to find it wasn't. Take it to Cayman, they will fix it, and in the long run, save you money. Excellent service, my roof fixed. Happy days.
06:33 28 Jul 21
Absolutely amazing company with very kind staff who get the job done.I travelled from North Somerset for a 2 and half hour long drive to have the roof fixed on my VW Eos and they were able to complete the job within 5 hours meaning I was able to have the job done and get home in the same day.They even done a service on the roof to make sure it would be working fine, all for less than £700 including VAT.Would not be able to speak highly enough about this company.Thank you.
14:20 25 Jul 21
I visited Cayman Auto Services Ltd on 13th July to get my Audi A4 roof checked out as it had been giving me problems when I was trying to open it as I arrived and was greeted straight away I knew I was in the right place due to the greeting and atmosphere, and I was proved right with the results. My car was diagnosed with having a faulty roof motor which was replaced and fitted at great speed. I was very impressed and would definitely recommend this company to anyone with roof problems you won’t be disappointed. So I just wanna say a big thank you to Cayman Auto Services Ltd for sorting out my roof and helping me to now enjoy the good weather.Thank you for your 5 star service in every department ⭐️⭐️⭐️⭐️⭐️
14:56 13 Jul 21
Had my car fixed in hours. Highly recommend
22:46 10 Jul 21
I first approached Cayman Autos as a result of serious water ingress into my daughter’s Mercedes SLK R172. From the moment I spoke to the lady that answered the phone I knew that I was in safe hands, sometimes you can just tell. These guys know their stuff, not only that, they understand customer service. For once, it is nice to find genuine respect and care within a sector of the motor industry. This is how business should be conducted, the repair explained by the technician himself, Karol, a very humble person who clearly knows his stuff followed up by a thank you email from the office manager. Brilliant. My daughter informs me that the vehicle is now water tight thanks to Karol’s skill and care. What has happened to main dealers and their technicians? They have become fitters with no interest in any form of effective repair. It is a case of replace rather than repair but even the Government has now conceded to a legal right to repair for certain products. Provided that a repair is conducted effectively and safely, it should always be the first form of recourse. Cayman Autos is the ultimate proof of this argument. Thank you so much.
14:12 29 Jun 21
These guys know convertible roofs
14:57 20 Jun 21
Cayman Autos for roof repairs are an excellent example to all businesses prompt and friendly service reliably performed to time and cost.My A4 Cab had a wiring issue and this was diagnosed and repaired. I am quite sure the Audi Steelership would have charged significantly more and would have taken more time to resolve the issue.Worth travelling for this kind of service.
16:04 17 Jun 21
I cannot praise Cayman Auto Services highly enough. It was a long way for me to travel but I felt that they went out of their way to fit me in. Millie on reception was really helpful and Adam the technician went way above and beyond in trying to diagnose my issues (of which there were several). He then gave me a comprehensive report about the problems and did not let me go until I was completely satisfied. Whilst it became clear that my roof was beyond economical repair, I can recommend the professionalism and knowledge of this team. They can tackle every kind of roof as was demonstrated by their car park and are clearly very popular due to length of time to book. Get in early would be my advice. Thank you Adam and the team for your excellent service... J
16:57 08 Jun 21
If you have convertible problems Cayman will fix it even when other garages can't. Great customer service also.
16:07 08 Jun 21
Best place to go for roof repairs" had mine sorted few year back" and sorted my mates today on his 320i
13:20 03 Jun 21
Very good service arrived at 9:30 am for a diagnosis and was fixed by 11:45amAnd for a very reasonable price compared to other companies will recommend Cayman autos 100%.
12:23 25 May 21
A very professional service. Resolved a problem when others had said the part was unobtainable. Part was for an old SAAB 93. Cayman are the real deal. And UBER in Redhill are tops
12:07 16 May 21
This review is a little overdue, having taken place a few months back - But I felt the need to write it for the service provided, as it was excellent!I had an issue in which my car's roof (BMW 3 series convertible, 2010) was stuck open. Having spoken to BMW directly, I was told it'd likely cost between £500-£1000 for diagnostics and basic repair, and that there was roughly a 2-3 week wait time (In which I would be unable to use my car.)I quickly researched alternatives, and being from East Kent, found few viable ones close to me. I stumbled across Cayman, so I called to inquire into availability, rough price, how long it would take etc - Lady on phone incredibly helpful. Ultimately my father took it to them as I was out of the area, and within about 3 hours they managed to fix the issue (Beats the 2-3 week wait time from BMW!) In addition to this, the final bill was under £500, which although is still a little on the expensive side, I found worth it through the experience I and my father had, alongside simply the haste and expertise of those working here.The thing that pushed me to write this review moreover anything was an extra level of service they included. Not only did they not mind me keeping the car there overnight (considering it was a little while away from where I live), but they actually fixes a deep scratch on my bumper without me asking, and without charging me! This was a really pleasant surprise, as it was one of those things I kept delaying to get fixed, and would have ultimately costed more than £150 to get fixed.I'm very impressed by this, hence leaving this review!Ultimately is on the pricier side for a private business, however you're paying for expertise, effeciency and an unparalled level of customer service. Highgly reccommend to convertible owners, especially for those with hard-top BMWs that tend to go wrong often. Thank you again!
18:46 12 May 21
Visited Cayman Autos today who diagnosed the problem with my 320 SLKA great company to useThanks David
14:21 04 May 21
What a great place. Took my car E93 for diagnostic as the roof would only open a fraction then stop. Adam found the fault. I have re booked car in for repair. I know I haven't got the work done as yet, however the reason for the 5 stars is for outstanding customer care and total understanding of one's situation. And to nikki also for customer service. Highly recommended. Thanks again adam. Looking forward to the breeze blowing in my hair again, after such a long time. See you next month...😁😁😁Once work has been completed, I shall update the review. Thanks again.
16:50 23 Apr 21
"Took my C70 to main agents with roof problem,they quoted £1000 to fix because they could not find the problem, told the car was not really worth repairing. Went to Cayman Autos, fixed within 3 hours and charged £216 including a roof service. You cannot go wrong with this companyJim Stevens
18:45 21 Apr 21
Good service and people. They make your car and you feel special.
18:53 17 Apr 21
16:11 16 Apr 21
Fantastic garage, booked in my SLK for an annoying leak. There was no charge for the initial diagnosis (£175 minimum at Mercedes), booked in for the following week. I had to change my appointment but Millie sorted a new one with no issues at all. They've done a great job on the car but just as importantly Millie and the team have been a joy to deal with.
18:33 15 Apr 21
I can't say anything else except WOW. If you have a problem with your roof, do not go anywhere else. Tried to speak to main dealers and independents for my C70 and no one wanted to know. Had to travel 100 miles there but they found out what was wrong with it and fixed it in the same day. Highly recommend and thanks to the whole team including Nikki for a 1st class treatment
14:27 12 Apr 21
Just like the reviews say, Cayman are able to sort out issues with roof that no other place is capable of even diagnosing. Very satisfying to get those pesky roof issues sorted for once! Thank you Cayman
11:44 10 Apr 21
I took a gamble on driving all the way down from the Wirral with my Bentley GTC and left it with them hoping for a solution - best decision I could have made. Great service; great result and great savings over Bentley costs! And a special thanks to Millie for going above and beyond.
21:27 08 Apr 21
If you want a soft top sorted this is the place to go
06:14 07 Apr 21
I would like to say that the whole experience was fantastic from the booking of my appt and down to the diagnostics and fixing of my roof! Caymen Auto is definitely one of the best companies I have dealt with. Your customer service is excellent. You all deserve a pat on the back. Could not recommend highly enough.
19:50 02 Apr 21
Cayman autos are incredible! I had a 207cc roof open stuck overnight, I called in the morning and they fit me in the same day even though the wait was 5 weeks! A visit initially just for them to at least close it for safety purposes, but they diagnosed and repaired within an hour and a half. I literally don’t know what I would have done without them. Super friendly aswel!! Thank you guys, I know where I’ll keep in mind for the future!!
11:43 20 Mar 21
Exceptional level of customer service, very friendly and professional. Did a great job of fixing the car.
08:39 20 Mar 21
The staff at Cayman Auto Services provided an excellent first class service and repair to my Alfa Romeo 939 Spider. My problem was a typical one involving the flap motors, having lowered the roof, I could not restore it to its fully closed position and had to do it manually. I scoured the Internet looking for new flap motors, but to no avail....... until I contacted Cayman. From my first telephone call, Nicki was extremely helpful and advised me that because new flap motors were becoming very rare, they were now using reconditioned motors with great success. Due to lockdown, I delayed booking my car in for repair, but two months later I have a soft top that is working as good as new. Their diagnostic tests confirmed my original thoughts and the money spent in having the whole mechanism serviced proved worthwhile as the two main struts also needed replacing. It may have taken me 5 hours in a round trip to get there, but to have my Spider back in good working condition, for a very reasonable price, is well worth it. Thank you guys for your friendly, courteous and professional service, I would definitely recommend you.
10:27 13 Mar 21
I have been in the motor trade for 55 years and someone recommended Cayman to me.I cannot praise them enough,from the initial phone call to the collection of my repaired motor car they were courteous,informative,precise and very fair with their charges.If ever a company deserves success this is it.Adam,Millie,Sophie thank you very much.
17:02 19 Jan 21
09:40 29 Dec 20
These guys were brilliant absolutely brilliant did everything they said over the phone and more my car was a Bentley and Bentley had quoted a obscene amount cayman did it for 25% of Bentley quote with a 1year warranty I have to mention a special thanks to Nikki who put me at ease from the very 1st moment thanks cayman
20:27 03 Dec 20
Had my car booked in with a leaking vario roof. Ideally they needed the car overnight but I had work meetings the next day. The team were amazing and repaired all the roof seals within a day, serviced the roof mechanism and handed it back by the evening. The ladies in the office were great, taking care of me even though socially distancing, keeping me informed how the repairs were going and providing a seat so I could rest my bad back. Result: 2 weeks down the road, not a leak or drip in sight! Brilliant service, great work by the whole team. Many thanks
12:36 28 Nov 20
Really great service. I could not find anywhere that would fix my Audi A5 soft top roof (Audi advised the only way to fix it was to replace it) but this company did it no problem. I also used them to clean up the roof and now it looks brand new. Millie and Sophie in particular were super helpful.
23:47 22 Nov 20
Rang from Dublin seeking a rubber seal for my Audi. Received very nice help and advice from Millie over the phone. Went out of their to be helpful even though a replacement seal was not available. Their reviews are impressive because their work is obviously impressive but I can also vouch for how pleasant and helpful they were to me. A very nice experience.
09:31 11 Nov 20
First rate service from start to finish. Had issues with my Audi A4 roof, so booked in for a diagnosis. They kept me informed throughout the process and offered excellent advise as to the best course of actions to remedy the problems. Very friendly service and clear that they pride themselves on quality work and customer service satisfaction. I would not hesitate to recommend the company if you have issues with your convertible roof.
14:01 04 Nov 20
20:39 28 Oct 20
Problem with my BMW series 4 roof only after one week of ownership! Error code telling my roof is not locked, with constant warning beep! Due to go Cornwall the next day, so Cayman slotted me in for an early appointment the day before at short notice. All error codes cleared, and so far so good fingers crossed.Update: 27.10.2020As expected (and discussed with Adam), a return visit was required as the same fault code reappeared. This time it was evident that a faulty microswitch was causing the fault. Adam got to work on it right away, and a couple of hours later it was all fixed. Quite a way to travel, but well worth it as these guys are THE specialists. Credit to the ladies in the Office as well, as really super helpful and friendly. 100% recommended.
12:40 21 Oct 20
Visited after issues with my A5 roof and being told by a local company to simply get a new roof I found these guys. Within a few hours they diagnosed the fault and had a plan in place to fix it for a 3rd of the price! Within 2 days my roof was working and the rear window was rebonded which I was told couldn't be done by the local guy. Thanks Cayman Autos! I will be spreading the word and I know where to come in the future 🙂
13:36 17 Oct 20
100% Genuinely caring about the services they deliver will recommend if you need a convertible roof servicing.
19:43 16 Oct 20
Very helpful bunch of people who diagnosed and fixed a wiring issue with my Aston roof. Very pleased with service and expertise. Thanks.
22:43 14 Oct 20
great service moderate pricing but excellent at what they do
Adam Ski [.
09:24 25 Sep 20
Bentley Azure 1998 roof mechanism decided to get confused and shut itself down in a huff. I can fix many simple things but not this, it's always well lubricated at joints and drains free. Took them a long day but a limit switch was out of adjustment and not engaging. All fixed now.
15:23 22 Sep 20
This place is great.Had problem with Z4 roof. BMWdidn't really know the problem.Came here, sorted, fast service and good price. Staff are very friendly. Highly recommended
12:42 05 Sep 20
Succeeded in fixing my roof where others failed. The reception is a bit unnerving. You can only talk to them via intercom and leave your keys in a cardboard box because of the Covid. Non the less they are absolute experts. The technician explained everything about my repair on collection.I would definetly recommend Cayman Auto.
12:07 02 Sep 20
09:05 29 Aug 20
So you get home to find the roof on the alfa wont work, panic, make tea contact cayman , and no worries. These guys just don't take no for an answer, thank you very much for the repair super fast turnaround , any roof problems just call cayman SUPERB
17:20 24 Aug 20
Outstanding. Fixed in the same day. Thank you sooo much. Found you via recommendation and will definitely pass those recommendations on.
17:12 11 Aug 20
Had my headrest repaired today excellent service would highly recommend five stars
17:10 31 Jul 20
Very satisfied with service
07:31 29 Jul 20
Just had my Audi A5 repaired due to a leaking roof...excellent job done...really pleased with the service and so nice to drive around in a dry car again...was happy with the cost too...good workmanship thanks again.
21:43 22 Jul 20
Excellent customer service from start to finish received from Niki. Originally spoke to Vauxhall about an issue with my hard top roof malfunctioning, they quoted me £274 + vat just for a diagnostic test and informed me they couldn’t book me in until middle of August. I then got in touch with Caymans Autos who booked me in on a day that was convenient to me. Fixed my roof and came back with a price that was a hell of a lot cheaper than Vauxhall. I cannot recommend them enough.
10:47 22 Jul 20
19:34 18 Jul 20
I took my 2006 Astra twin top there amazing service got it back the next day.Very happy with the results.
14:39 03 Jul 20
Excellent service! Many thanks for mending my E36 roof!😁👏👏
09:44 24 Jun 20
Had a fault with the Eos VW roof not retracting and windows failed to close. The car was taken to the local dealership. And just to say on every level, Pie in the sky quotes and appalling customer service. Some research online and I came across, “Cayman.” Even in these uncertain times. Let me just say great customer service at the front end. Thank you to Sophie and Nicky.The reviews were great. I booked the car in.Diagnostics were carried out and a plan of action to get the work done, discussed. And an option to get some preventative measures put in place. Not necessary but it left me feeling reassured. And happy to get the additional done.Work completed. I couldn’t be happier. Fantastic service. Adam spent a good 30 minutes discussing what was covered off and answered all my questions. Car picked up today.The cost was a fraction of what I was originally quoted. From the dealer.If your looking for a company the prides itself on great customer service, competitive pricing and you have a problem with your convertible. Look no further. You’ve found yourself in very good hands.
15:14 10 Jun 20
Excellent service, problem solved and memorable hand off experience. Work was carried out very quickly. The personal touch was also great! Would 100% recommend!! Thanks guys.
11:34 02 Jun 20
My wife's Series 3 M Sport convertible Retractable Hard Top failed in 'open position'Contacted Cayman Auto's and they booked us in for 8.30am the following day.Perfect friendly greeting and left the car for 1 hour for diagnostics.Returned and advised it needed two relays and if I wait, would be 30mins.Car was completed in time and works perfectly.Many thanks to Cayman Auto's for solving our problem - top notch business!!!!
09:14 29 May 20
What a really nice bunch of people. Diagnosed the problem with the roof on our BMW 4 series convertible and explained remedy including price. They carried out the work as agreed no extra costs. These are difficult times at the moment and this company could not have done more to make you feel safe and confident in their service. I will recommend them without fail.
15:15 13 May 20
I am so really happy to not only have my roof working again but also that I have found a reliable, friendly, professional company to carry out the work.The problem was diagnosed and I was given the option whether or not to have it fixed with advice that there was a second issue which might require remedy in the future. Yes of course it made the bill more, but I made the decision to have them both done at the same time.There was no pressure to do so, just advice.I highly recommend that if you should be unfortunate to need the services of someone to repair the roof of your beloved convertible, go see these guys.Thanks again Cayman Autos, Redhill.
12:16 12 May 20
Excellent service I received today at Cayman auto services. Had a problem with my BMW e93 roof was opening halfway and not closing on arrival Adam the technician he was very helpful and said it would take around an hour to check the car out I got a call back within 45 minutes saying my car is fixed and there is no parts to pay for just a diagnostics charge a very honest company at a very reasonable price please give them a try if you do have any issues with your roof half an hour drive from Streatham South London excellent service keep up the hard work Cayman autos and I will recommend to anybody I know with roof problems thank you jenny
16:52 07 May 20
A BIG Thank you to cayman auto they helped me out when I didn’t have many options. The Staff (Jenny & Adam) and Service is Excellent. I would like to also say thank you to Jenny for all your help and for understanding the Situation I was in.If you have a issue with your convertible roof I would recommend you take it to Cayman Auto Ltd.
16:29 05 May 20
Roof stopped working think i obstructed it with a case in the boot, honest as anything Cayman Autos fixed in an hour just a reset No Charge was over the moon with the honesty so £20 tip as a big thankyou , great company highly recommended, Thankyou guys,
20:43 17 Mar 20
Excellent service. Very helpful. Fixed the issue
06:08 28 Feb 20
My VW Eos had been written off as a category N because of damage to the roof mechanism alone.I bought the car back from the insurance company because I had found Cayman Auto Services on Google.They guaranteed to close the roof, give me a quote for a fully working repair and carry out the repair within one day.I decided it was worth the 200 mile trip and they kept all of their promises.My car is now has a fully operational roof and sunroof which is better than ever.I was treated with great kindness and respect by this lovely company. Total professionalism and efficiency.My car was with them for just five and a half hours.Amazing service.
09:16 26 Feb 20
These guys are truly amazing and a credit to the motor industry world. I initially took my car somewhere local just because of distance to travel but I urge everyone else out there not to make the same mistake as it's way worth travelling. My car went into a local garage and came back out to me after four days still with the same fault and a bill of £600 with them asking for a further £2000 to repair the fault.I lost faith in that garage took it to Cayman autos and left the same day within 4 hours in fact with the roof fully working and functioning at a quarter of the price quoted by the other workshop.Andy and the team are exceptional, the office staff were great and Andy himself really took the time to fully explain the faults and everything they have done.Honest, genuine and an expert in their field which is rare these days. Thank you guys again.
08:00 18 Feb 20
Three technicians and eight months later my BMW E46 roof with still not working. But thanks to Cayman, it got FIXED within six hours. A useful specialist KAROL was extremely helpful and showed me which parts were faulty and did not mind me asking several questions or showing me the specific location of parts. An elite standard of work at a top price you are willing to pay.CAYMAN highly recommended and exremely efficient, their 100% diagnosis cannot be found anywhere else in the Country.
18:47 16 Feb 20
Great customer service , explained all costs before hand so I knew how much would have to pay, on the receipt explained everything what had been done. Friendly staff upon collection. Prices were also competitive.Would recommend
16:19 09 Feb 20
Amazing people to deal with. Very reasonable with their prices. Don’t get ripped off at main dealers. They are 1000% worth a try. Keep it GuysRegards @ danny (SG Motorhouse Ltd)
17:53 04 Feb 20
20:35 02 Feb 20
5⭐️ service - work completed on time, fully transparent with charges and options available and even offered assistance out of hours on a Saturday when a further, unrelated issue resulted in my roof being stuck open. Saved me £££s and a long wait for a tow. Thank you!
23:12 31 Jan 20
16:45 20 Jan 20
18:37 09 Jan 20
Very professional operation
04:39 22 Dec 19
Nothing To D.
16:46 10 Dec 19
Absolutely 5 Star Jenny and the team were just a breath of fresh air when they worked on my M3. They really know how to keep a customer feel welcome and well treated. Hat tip to you!
14:31 01 Dec 19
Nice friendly reception and I love the job on the car convertible didn't work but now it does I would use them again I'm recommended if you had any trouble with your convertible go there
12:17 28 Nov 19
Excellent service and so welcoming top place they really know what they are talking about
18:46 22 Nov 19
Absolutely first class service.If Carlsberg ran a convertible roof, soft top and hood repair company..............
09:52 08 Nov 19
Excellent customer service went above and beyond to help me with the problem with my volkwagon eos roof, professional honest and friendly staff .Fixed my roof which was leaking so far no leaks ,one very happy customer will be back when roof needs a service or if I need any more repairs on my roof.Thank you cayman autos
13:27 05 Nov 19
I am a dealer and have been using cayman for years. Decent, honest and experts at what they do at a fair price. I Will keep using them. Martyn
21:11 04 Nov 19
Main dealers these days mainly only do services. With specific problems they often cant solve them. Cayman Auto only work on roof repairs and know their job inside out!!! Diagnosed and ready to repair within an hour!!! fantastic!!! Thank you...Simon
15:10 25 Oct 19
The only place to go if you're convertible needs work...great team and great service!
20:32 13 Oct 19
Amazing customer service.From the first phone call with Sophie, to the repairs everything Cayman Autos did was professional, courteous and exemplary.They were a fraction of the cost of Audi, plus they knew exactly what was wrong, rather than dissecting each component one by one.Absolutely amazing customer service, highly recommended and would use them again and again, however I hope I never have to.Adam really knows what he is talking about and Jenny like Sophie provides exceptional customer service.Very accommodating with aftercare too, I had a couple of minor issues, was asked to return and the repairs were carried out at no extra charge.In my eyes the best in the business.
10:56 04 Oct 19
Service from Cayman is second to none. They have gone that extra mile once again. I can't recommend them enough. Professional and honest. A rare find these days. FIVE STARS. Thank you from George Lloyd ( A very happy customer).
Med Nejad (Live & P.
12:17 20 Sep 19
Sometimes you can get to know the character and culture of a company when things don't go smoothly. I had an intemittent issue with the electric hood of my 1998 BMW Z3. I left my car with Cayman Autos and a couple of days later I was told the problem was an electric contact and it had been replaced. I paid £170 and drove off, only to find that the problem still persisted and the hood only worked occasionally. This wasn't the fault of the engineers at Cayman. Finding a fault with a failed item is much easier than an intermittent fault and this was brought to my attention.To cut a long story short, I had to take my car back to caymans 3 times and they tried to fix the issue but it was on the final occasion in late August, the problem which I was told was a wiring fault was finally resolved by Adam who I must say is an asset to his company. I wasn't charged any extra money and in my view Adam's persistance saved the day. Despite the fact I had to go back to Cayman three times, Adam was always polite and curtious.I have no hesitation in recommnending Cayman Autos. In a world where human contact is a rarity in commercial life and computer generated ansaphones make us feel like mere numbers, it's good to find a company that has a personal touch and a soul.Thank you Cayman Autos and especially thank you Adam.
08:51 30 Aug 19
Back in March 2019 the roof of my BMW Z4 failed. I took my car to Adam to diagnose and fix. He managed to fix it within a few hours and the cost was more than half of BMW! AMAZING! -This week the roof of my car failed again. I went back to Adam so he can have a look. He told me it is very unlikely the same issue would have arisen in this short time and it might be a new fault which would need repair and that would be a new cost.Within 2 hours he called me and told me the car was fixed at no charge as a gesture of good will as i supplied my own micro switch to fix it.I cannot tell you how much of a nice guy Adam is and how amazing Cayman Autos are! This is the best garage to fix convertible roofs PERIOD!If i could give more than 5 stars i would!HIGHLY RECOMMENDED!!!!!!!!A++++++++++++++++++++++++++++++++++++++
16:17 16 Aug 19
13:36 30 Jul 19
Staff are friendly and welcoming the problem with my vw eos roof was diagnosed promptly then I was asked if I wanted to continue with repair...works perfectly now very happy...great service you couldn't find better... Thank you Cayman autos.
20:38 26 Jul 19
thank you from the bottom of my heart .you helped me so much and the price ,well mind blowing cheap your the best simply the best i am so grateful thank you so much
15:54 12 Jul 19
Mini Cooper Roof was leaking on both sides. Amazing service, the waiting time was spot on! Strongly recommended! Thumbs up for Sophie that picked up the issue just by my description over the phone!
11:23 09 Jul 19
13:41 23 Jun 19
They are the best ! Professional, courteous and informative, they sorted my roof out very efficiently, had to make a few trips there but it was worth it, after all, Cayman autos are the best in their field and cheaper and more knowledgeable than the dealerships !! Best customer service bar none , thank you Cayman autos !!
11:31 18 Jun 19
Highly recommended for any repairs related to cabriolet roof or sun roof issues. Quick, knowledgeable, efficient, a pleasure to deal with. Used then several times for various repairs and service has been exemplary each time.
10:13 17 Jun 19
09:11 30 May 19
Astra Twintop - Expert diagnosis on my ailing roof quickly revealed a faulty ECU, giving me a definite diagnosis for repair and eliminating the need for guesswork. Fast, effective, friendly service, thank you.Will Borg
15:14 27 May 19
We took our Vauxhall Tigra to Cayman Autos on 24th May 2019 after both the boot and roof failed to open. From first contact with Jenny everything went smoothly with a reminder for the appointment. We arrived an hour early as the motorways were moving well but not a problem, it was taken into the workshop immediately. We were looked after by, I think Lucy, who told us cafes to go to and when we asked about buses into Redhill and Reigate towns she was very helpful in providing a bus timetable and where to catch the bus from which is less than 5 minutes' walk away and even went in search of a carrier bag as we had forgotten to empty the items in the netting behind the seats. Jenny rang us once the diagnostic test had been carried out to explain that the hydraulic pump needed replacing and gave us a price for the work. We agreed to have it done and were told it would be ready by 3 pm. At a little after 2.15 pm Jenny rang to say that the car was ready. On collection it was noted that the seals were dirty and Jenny said it was something we could do ourselves and gave advice on cleaning and a Mercedes part number and name for the lubricant they themselves use on seals. The mechanic who carried out the repair came out and gave us a rundown on what he had done, think his name was Dan, he was really helpful and the roof and boot mechanism are now very smooth. First class service from first 'phone call to driving the car away from the forecourt. Wouldn't hesitate to recommend Cayman Autos for convertible roof repairs, they know their stuff. Thank you to all the team and hope names are correct and apologies if not.
11:23 25 May 19
10:49 20 May 19
Totally amazing. Job completed and efficient. In so little time. Thank you
14:36 18 May 19
So booked an appointment for this morning paid for diagnostic ahead and glad to say a fault was found and fixed on the spot which no other garage had done for how many years. Alfa Romeo Roof Spider. Very professional and knew their stuff. Can't remember the last time we were able to drive without worrying if the roof would open or close. Very impressed, also had a roof service which put our mind at rest knowing everything else was in good order. Technician also suggested good housekeeping. Will go back in a years time for another roof service. Thanks Jenny for all the info you gave before we booked the appointment. Wendy & Solly
17:13 01 May 19
Good service! 🙂
15:43 29 Apr 19
Excellent, friendly, helpful and competent service from start to finish. Recommend to anyone with a convertible roof in need of tlc
09:16 29 Apr 19
Excellent, Swift service to fix the roof on my BMW330i convertable
18:40 24 Apr 19
Needed my VW EOS roof sorted so decided to go to Cayman Auto Services. From the start they showed a real interest in helping and thoroughly explained everything they could do. They fixed the roof and repaired the leak plus servicing the moving parts. Genuine company with quality standards. Special thanks to Jenny for help with the process.
12:23 12 Apr 19
14:27 10 Apr 19
Was recommended to take my car there by a mate.The price was reasonable and they had it back to working nicely. However, when I received my car back they had washed it and most scratches had been cleaned off, buffed out and even touched up. I was amazed and very thankful as this was something I did not request but took a weight off me to get it done.So i am very very happy and would highly recommend.
16:39 05 Apr 19
05:41 02 Apr 19
Used these guys for a repair to my wife's Mini convertible, service was fantastic, repair was completed in the time they said - would definitely recommend them and will certainly use them again.
19:08 01 Apr 19
12:08 19 Mar 19
From the initial phone call right through to after I paid the bill I could not have got better service, they were all so friendly & helpful. Even made me a well received cup of tea after a 3 1/2 hour nightmare drive on the M25. The problem with my Tigra roof was diagnosed & fixed in about three hours including a full roof service. I thoroughly recommend Cayman Autos. It's a shame I can't give them 10 stars. Thank you Nick.
01:09 15 Mar 19
I never leave feedback on companies, but after using Caymen autos I felt it was incumbent upon me to do so. This company in general and Adam the technician in particular are absolutely brilliant.After trying four other companies that failed to fix my mini roof, I finally found Caymen. Within a day the problem was fixed and the roof was working perfectly. They have since worked on a mini for me that had previouslybeen messed about with by "experts ". It was a monster mess, but after Adam spent some time on it, again working perfectly. I really did not think this car could be fixed by, but a phone call from Nicky to inform me it was working was both unexpected and very welcome. I really cant recommend Caymen autos enough. Thanks for your hard work, you really are the best.RegardsMike King
09:22 03 Mar 19
By far, the best service I have ever encountered in my life. So professional and great at what they do. Kept fully informed of what processes were being used and what had been achieved. Thank you guys! Excellent!
15:10 27 Feb 19
Simply the best company to work on your Convertible . Great knowledge and very helpful
15:04 26 Feb 19
Outstanding customer service from Adam, Jenny and the team. Would throughly recommend from JK Cars Cabriolet Specialists.
03:42 25 Feb 19
Brilliant at sorting out cabriolet roof problems when main dealerships fail! Well worth the 200 mile round trip.
16:33 05 Feb 19
These people are experts and knowledgable regarding any convertible roof problems, the go-to place to fix a convertible roof, lucy who i spoke to was extremely helpful and informative, well done. +++++
15:01 24 Jan 19
Very good service
18:21 12 Jan 19
Very efficient. Great contact. Took my convertible mini in today at 830am sat in a cafe for a couple of hours having breakfast came back all sorted. Works a treat. Would highly recommend these guys. Really friendly too. Thanks again. Dave
16:24 12 Dec 18
09:13 07 Dec 18
18:20 09 Nov 18
Excellent service, sorted out the rattle on my volvo c70 roof in no time and even offered to pick me up from the town centre when it was done. Many Thanks.
18:48 12 Sep 18
I wasted money with the main dealer and a local indy before trying Cayman to sort out my SLK roof issues. The fault was diagnosed in about 30 mins and fixed the same day, just wish I'd found them before the best summer since 1976 !! Unlike some garages I could mention the staff were all friendly, helpful and professional even arranging a taxi to take me into Redhill shopping centre while the work was carried out. Top marks all round.
13:22 12 Sep 18
Job on Audi A4 convertible completed quickly. Previously non-functioning roof now fully opens and I have option to return for further associated repairs to be carried out at a later date. Kept updated during my wait and regularly offered tea and coffee. No hesitation in recommending their service. Thank you Cayman Auto Services! Alan W
08:01 10 Sep 18
Such an efficient and honest company. Out in the sticks for me but nevertheless a pleasure. Great communication .Highly recommended
07:53 05 Sep 18
Fantastics service from booking through to repair excellent communication, thorough and professional would reccommend to all. Thank you cayman autos for the great servic
11:19 04 Sep 18
14:06 30 Aug 18
I was dealt with by the owners Jenny & Adam who carefully explained CLK's have an issue whereby when the front seal starts to deteriorate, rain builds up and runs into the gutter area above the windows passenger and driver where it can leak from. This makes perfect sense. I opted to get the seal only done as this was also broken. I understand there is no guarantee as this may not fix the issue. Fingers crossed and if it does not I will return and get the front seal and roof done. They gave me a good feeling of a very experienced business, with good business sense and a refreshing approach to dealing with my initial complaint during their holiday period.
12:26 07 Aug 18
Highest praise.Great workmanship, half the price of VW (& quicker) and ALL the staff were really pleasant. Have had to wait a couple of months for a downpour to check the seals for leaks - all fine, of course. Very, very pleased.
11:46 30 Jul 18
I could not recommend highly enough. Very efficient booking the car in and resolved the issue having run a diagnostic. Very knowledgeable and would not hesitate to return for future problems.
07:26 25 Jul 18
Excellent serviceNo messing aroundClear pricing, professionalHIGHLY RECOMMEND IF YOU HAVE CONVERTIBLE ROOF PROBLEMS
13:41 18 Jul 18
AMAZING SERVICE was quoted £2800 by VW to fix my roof, Cayman Autos £700 all in, even fixed little bits that was not quoted for, ADAM the owner knows how to give 100% customer service, everyone I dealt with was so professional and helpful.Cannot recommend them highly enoughDONT GO ANYWHERE ELSE
20:59 26 Jun 18
Absolutely brilliant service from this team. I was booked in and whilst I waited they kept me updated with the issues on my SLK. This is the second time I have had the pleasure of them working on my car and I honestly can’t praise them enough. Keith was very helpful and explained everything in detail as to what had occurred and also what he had done to the car. 100% customer satisfaction. Why can’t all companies work this way. I would certainly recommend Cayman autos.
10:56 23 Jun 18
Excellent diagnosis and service. Reasonably priced. Friendly and helpful staff.
14:53 20 Jun 18
Can’t thank Nicky and team enough, the service I received went far and beyond anywhere else I have ever been. Such nice people, would highly recommend them.
13:01 02 Jun 18
The roof on our 370z had gone a bit random, not a problem for Cayman. Excellent service from an excellent team. Thanks.
Simon F C.
21:49 31 May 18
Brilliant team helped me get my soft top repaired cannot recommend highly enough. They know all convertibles inside out and are reasonably priced and extremely helpful. Thanks guys
06:34 11 May 18
Fantastic place to get your car done a+±+++
10:06 09 May 18
always been really top class, have used numerous times
08:00 25 Apr 18
I drove my wife's EOS from Nottingham to have Cayman fix the folding roof which had stopped working. The staff in the office were friendly and helpful setting-up the appointment and Adam diagnosed the problem within a couple of minutes of my arrival. He sent me off to a cafe round the corner and fixed the roof within the hour. A brilliant service.
07:51 24 Apr 18
Adam and the team are incredibly knowledgeable, professional and extremely helpful. We cannot recommend them enough. they have provided us with 7 years of first class service.
22:48 10 Apr 18
Nicky and Jenny were two of the nicest people I have come across. Genuine specialists with convertible roofs, resolved the issue with my bmw 6 within a fast turnover time. Great comms, very accommodating, engineers were very knowledgable. Do not go anywhere else, they provided a superb service at a reasonable price. Many thanks.
Luc RF R.
17:23 04 Apr 18
Honest service. Sunroof repair from BMW cost over £3500, they rebuilt my panoramic sunroof for £1500.00 and told me how to maintain it.
13:22 25 Mar 18
Fixed my sunroof same day, although I had to return following day (2 hour drive) because there was a fault. But good service and they k ow what they are doing.
13:53 02 Mar 18
Super fast service!!! Staff very friendly .Will recommend to everybody .5 * * * * *
17:52 28 Feb 18
10:50 20 Feb 18
Such professional service. Very helpful office staff
Deborah Kirk J.
15:30 31 Jan 18
The fault with my electric roof was diagnosed and fixed within a few hours - it was 3-hour round trip from home, and Adam saved me the trouble of having to come back on another occasion.From the moment I booked the appointment, right through to a query afterwards, Adam, Nicky and Jenny have been extremely professional, offering excellent customer service.I plan to have a convertible for the foreseeable future, so I imagine I'll be making a return journey at some point! 🙂
10:03 13 Jan 18
Whilst Williams BMW quoted a crazy 17000. After having paid £120 to tell us the bad news and a whole day... just when you think you will never be able to drive it with the roof down we found these great guys. Within an hour they told us the problem and had it fixed within 3 hours for a reasonable price... And if that wasn't enough they were super lovely. Professional, communative and honest. Thank you
Homz zzz (.
14:21 06 Dec 17
Great service from Adam, Nicky and Jenny. Fixed my faulty R129 roof with a simple reset of error codes saving me 500 odd quid. Very happy. Really genuine and honest people. Recommended highly! All done within the hour too. Ace!
18:47 21 Nov 17
Did a great job fixing my BMW E36 hood, highly recommended!
21:39 19 Oct 17
Despite having an extended warranty on my 4 year old EOS I was charged £96 by the VW dealer I bought from, for an inconclusive diagnosis on my faulty roof mechanism and was then told it would cost £198 for further diagnosis plus any additional costs for parts and repairs which would require booking my car in for 2 to 3 days. Found Cayman Autos through their amazing reviews, they booked my car in two days later and resolved the issue in two hours for £400. Cannot recommend highly enough A*
19:49 05 Sep 17
Impeccable service.I first took my 2009 Z4 down to have a fault diagnosed, which the guys here fixed within a couple of days. A week or two later the same fault occurred, and I contacted Cayman. They asked me to bring the car straight in, and spent an entire weekend working non-stop to repair it - which they eventually did by rewiring the entire roof.When I went to pick that car up for the second time I was expecting a huge bill, but Adam wouldn't charge me a penny. He said they should have got it right the first time.Phenomenal service. I'd recommend them to anyone.
07:59 21 Aug 17
Thank you for your expertise and fabulous service . Your company has a very welcoming and efficient ethic - no surprise that you have the reputation for best in the business.
21:29 19 Aug 17
If Carlsberg did garages .......What can I say? The roof failed on my BMW Z4 E89, and it was not an easy fix. Right from the off, the Cayman Autos staff were courteous, diagnosed the problem and helped me liase with the dealer that I'd purchased the car from. I had driven 80 miles for these guys to weave their roof magic, and every mile was worthwhile. God forbid I have another problem with the roof, but if I do, then it will be these guys I will enlist the help of. Many thanks again to Adam, Marcus and the two wonderful girls in the office.Hopefully, in the nicest possible way, I wont have to go there again, but if I do, then it will be with the confidence that my roof problem will be in the right hands.All the very best to this tip top establishment.Jerry.
14:50 24 Jul 17
After a few unsuccessful visits to local garages, I decided to look further afield for a specialist who could fix my Vauxhall Astra Twin Top Roof. I had problems with it for weeks and needed someone to look at it who knew what they were doing.I came across Cayman Autos after researching online, and got in touch to explain my problems. They seemed confident they could fix it and get me back on the road the same day, so I booked it in for a Saturday and made the 2 hour trip to the garage.I dropped it off at 8.30 and got a call an hour later advising me what the issue was and how much it would be to fix. I agreed to go ahead with the work and picked my car up at 12pm.I was really impressed and so happy to get it fixed and back the same day.Everyone I talked to/dealt with at Cayman Autos was friendly and professional, and I would not hesitate to recommend them to anyone looking for a convertible specialist garage.
18:05 22 Jul 17
Friendly Team at Cayman. Called up earlier in the week and they accommodated me within a matter of days where nobody else would. My E46 3 series' roof just wouldn't operate at all. Work completed in 3 hours and at an affordable cost. Keep it up guys and thanks again!!
07:50 14 Jul 17
Excellent service and technical ability on my Porsche 911 964 hood which is 27 years old. Did not charge me for a fault under warranty and took time to explain what went wrong and how to avoid it reoccurring - very impressed and highly recomnended.
10:49 09 Jul 17
GDT Motors L.
18:31 28 Jun 17
Very pleased with service received. The Team managed to repair the roof on our Mercedes SL R129 today and made some good/valid recommendations on what is required going forward and estimated costs involved. Received same day service so arrived with roof up (Not working) and left with roof down (Working).Keep up the good work 👍Best Regards from all at GDT Motors Ltd
20:41 24 Jun 17
Had a problem with my Astra Twintop H version roof, it kept stopping when trying to lower it. So I took it to my local Vauxhall dealer whose "roof expert" after having the car all day Informed me that it was a faulty pump and it was going to cost over £2,000 to fix.As this would effectively make the car worthless, what's the point of having a convertible car if the roof does not work? I decided to check around.A quick check on the internet and I found Cayman, a phone call and the car was booked in for a couple of days later with a fixed price 25% of Vauxhalls price if it was going to be a new pump.So at 11am, I turn up at their workshop, warmly greeted and told where the nearest cafe was and they would call me when it was ready.I had just git my cup of tea.when 20 mins my phone went off telling me that the car was ready,The cost £72 for the diagnostic. No parts needed as the problem was one of the sensors had moved in its holder. It only needed to be repositioned correctly and the roof worked perfectly.If you have any problem with your roof, take it to them. They will check it properly and do a fantastic job.I went back to my local Vauxhall Dealer and asked them to explain why their "expert" could not find the problem in a day. Their explanation was "Our engineer felt the pump was slow and we gave you a quote for a worst case scenario ". If I had them do what they recommended I would have been seriously out of pocket.The lesson learned, if you have a roof problem with your Vauxhall, don't waste your time with their so called "experts", bring it to Cayman straight away. I am still having Vauxhall service the car so I get a dealer stamp, but if they find any problems that need fixing I am getting another opinion as it could save me a lot of money.Thank you the staff of Cayman Auto Services I would recommend you to anyone who has a convertible.
13:22 23 Jun 17
Outstanding from start to finish!Jenny on first impressions was absolutely fantastic, nothing too much trouble. Then to back her up came Adam who is a magician and fixed the mini roof in no time at all. If you are looking for a smooth service and excellent workmanship on your car convertible roof - this is the ONLY place to go! Thank you for exceeding high standards.
10:51 21 Jun 17
Just had one of our sales cars repaired at Cayman. Had it diagnosed before I got home on the train back to work and fixed within a day.Excellent service and nice people to deal with.Thanks again and look forward to dealing with you again in the future should the need arise.
06:21 15 Jun 17
Probably the only place in the country that can fix defective coupe cabriolets !
21:16 28 May 17
Amazing service we had a problem with the roof on our mercedes and the dealer said the pump was faulty and quoted £3000. When these guys checked it and was something totally differant saved me a lot of money. Highly recommended excellent professional guys. Thanks
13:12 20 May 17
I had an issue with my BMW 6 series convertible roof.My main dealers answer was a new roof at over £12,000 plus vat and fitting.I contacted Cayman autos and Jenny assured me they could repair it......so I shipped the car over 400 miles to them.....car arrived in the morning and I received a call to say the car would be ready for collection at 5pm the same day.Bill was £480 and I was delighted.Genuinely nice, extremely knowledgeable people.I can't recommend them highly enough.John
16:35 09 May 17
Well recommended went above and beyond Good service roof fixed even found electrical fault fix that free of charge recommended
20:44 06 May 17
Had a terrible time trying to get the roof fixed in Kent...SLK 350...main agents and independent Mercedes garages failed.Adam and the very helpful ladies got it sorted in no time making it so well worth the drive.This chap knows what he's doing and prices excellent...i trust them.
11:53 30 Apr 17
We had a problem with the roof on our Mini convertible which the BMW Mini Centre charged £96 plus VAT to diagnose. The result was that in their opinion a new roof frame was needed at a cost of £5,584.77 plus V.A.T. for parts alone.We took the car to Cayman Auto Services who discovered the real fault, which was a kinked hydraulic pipe, and repaired it within two hours at a cost of £240 plus V.A.T.We can't praise Cayman enough for the service they provide. Very obliging and friendly and as you can see very expert.
11:36 29 Apr 17
Specialists in convertible roof repairs. Very helpful and friendly staff.
18:52 13 Apr 17
If you want to get your convertible fixed there is only one place to go
18:40 30 Mar 17
Rang up about a fault on my Mercedes slk roof. The friendly staff were able to see me the same day, and fixed the fault in 90 minutes, also gave a year guarantee. These guys are seriously efficient and professional. 10/10 for the perfect service.Thank you Cayman Autos!
16:47 28 Mar 17
Excellent service. Problem with roof mechanism was diagnosed and a quotation was given to fix using a second hand part (the original Vauxhall part would have cost more than the car was worth!). Repair made, all working again. Well worth the trip up from Dorset. 10/10 for professionalism and all round service. Recommend Pepe's for breakfast-while-you-wait.
17:04 06 Mar 17
The Cayman Autos team and Adam (the owner) are a credit to the automotive repair industry. From the get-go there is an air of trust and sense of being properly looked after, something that's very hard to come by these days when taking your vehicle into a garage for any repairs.Cayman first diagnosed my BMW 335i hard-top convertible back in 2016. The diagnosis was in-depth and was all done within the space of an hour. We quickly booked the vehicle in and repairs were made. The work that needed doing was relatively introvert as there were several problem-areas within the roof, and as such the vehicle needed to go back in for a second session after the first set of seals etc were allowed to settle.At every area of the process and communication with Cayman, they show the utmost professionalism and are all a very delightful bunch to deal with; including Adam himself, his technicians and the lovely ladies at reception.Cayman are honestly a huge credit to the industry and I would recommend them to anyone as you get what you pay for with specialist repairs and it's worth the money for the peace of mind you have + the after-sales service - not to mention they clean your vehicle inside and out on collection.10/10 Cayman Autos - Dan Brooks, BMW 335i 2007 hard-top convertible.
Kaiser Cane C.
07:03 09 Dec 16
07:03 27 Aug 16
these guys know there stuff. friendly polite. highly recommend.
07:38 04 May 16
without doubt a first class service repairing the panoramic roof on my bmw 5 series i can now enjoy open top driving in the glorious summer weather we are having.Thank you to all at cayman autos for the speedy repair to my roof and for the first class service i received from start to finish i highly recommend this company their service and professionalism is absolutely FIRST CLASS.
13:36 11 Dec 15
Friendly & efficient service and well priced. Thanks Adam!
06:59 02 Oct 14
I just bought a Scooter from these guys and subsequently drove it Across the HILLS of PENNINESHIRE (Via Windsor, Buckingham etc) ...WOW!!!, What a RIDE!!! - the scooter is a 69cc MALAGUTI and I am EXTREMELY HAPPY!!! ...I spent MORE on general Expenses than I paid for the Bike (in getting back to the suburbs of Manchester)
06:29 19 Jun 14
Took a recently purchased mini convertible in with what other people had told me was an unusual alignment problem. Adam diagnosed the fault quickly and turned it around a day early. I have no doubt that I would have been charged more had I taken it to a less experienced garage, or certainly a main dealer. Very happy - would definitely recommend.